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On line nightmare with the House.
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dennisrodger



Joined: 17 Jul 2001
Posts: 52

PostPosted: Tue Aug 17, 2004 11:17 am    Post subject: RE: On line nightmare with the House. Reply with quote

www.Isthmussailboards.com. Thats your answer. They take extra special care of you.
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ray123



Joined: 09 Jul 2000
Posts: 63

PostPosted: Tue Aug 17, 2004 12:47 pm    Post subject: RE: On line nightmare with the House. Reply with quote

Hey..
Sorry about the mishap. Ive ordered a number of things from the house and in general have been verry happy. But I always call to make sure the item Im looking for is in stock. That seems to be the key with getting stuff quickly...regards...ray
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windmaker



Joined: 28 Aug 2003
Posts: 38

PostPosted: Thu Aug 19, 2004 7:28 am    Post subject: RE: On line nightmare with the House. Reply with quote

Ive ordered few items from Windance in Gorge, the were very nice... If you dont want to fece issue try Windance

Always good know other expirience with on-line shpos...

Good luck
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alexw



Joined: 04 May 1998
Posts: 46

PostPosted: Fri Aug 20, 2004 1:31 pm    Post subject: RE: On line nightmare with the House. Reply with quote

This sounds like a very unfortunate but rare occurrence.

The House has been in business for over 20 years (catalog) and I have been buying my gear from them for as long.

I recently purchased some items through their Web site and had no problems - the package arrived in a few days.

Ask to speak with Randy or Ryan, they should be able to help you.

-Alex
www.windsurfing-getting-your-feet-wet.com
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alexw



Joined: 04 May 1998
Posts: 46

PostPosted: Fri Aug 20, 2004 1:44 pm    Post subject: RE: On line nightmare with the House. Reply with quote

Ask to talk with Randy (been there forever) or Ryan - theyll solve the issue quickly.

The House has been in business for 23 YEARS and Ive always bought from them with no problems.

It sounds like a very unfortunate incident and if you let one of the people (I mentioned above) know about it, Im sure theyll be quick to resolve the matter.

-Alex
windsurfing-getting-your-feet-wet.com
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alexw



Joined: 04 May 1998
Posts: 46

PostPosted: Fri Aug 20, 2004 1:46 pm    Post subject: RE: On line nightmare with the House. Reply with quote

Forget the Web site - call their phone number for an order:

Toll free 1-800-992-SAIL

-Alex
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robgray



Joined: 15 May 2001
Posts: 48

PostPosted: Thu Sep 16, 2004 3:25 pm    Post subject: RE: On line nightmare with the House. Reply with quote

Support your local shop!
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roodman



Joined: 31 Jul 2000
Posts: 23

PostPosted: Thu Sep 23, 2004 8:35 pm    Post subject: RE: On line nightmare with the House. Reply with quote

Wow, sounds like a crappy experience.
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